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Customize or Compose: Why Low-Code is the Future

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According to Forrester’s April 2021 report Forget About Build Versus Buy; Your Choice Is Customize Or Compose , the traditional mentality of acquiring software using an exclusive build or buy approach is no longer relevant. Buying packaged software rarely fits out-of-the-box and almost always requires customization and integration, so the complexity and cost are often underestimated. On the other hand, building customized software from scratch is definitely a very expensive proposition typically fraught with high rates of project failure. Digitization and software allow businesses to be adaptive, and the COVID-19 pandemic demonstrated it where companies using flexible software and rapid app development platforms successfully responded quickly to the crisis. A key point is that every business is unique , so custom software is the future. In a 2019 Forrester survey , there were many reasons for custom software, and total cost of ownership (TCO) is a top motivation at 41% . In the digital

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