Monday, March 3, 2014

Joget Workflow as a Citizen Developer Platform

On July 14, 2011, Gartner published a press release that "Citizen developers will be building at least a quarter of new business applications by 2014...". This article has brought renewed interest in end-user application development which had been propositioned as early as the 1980s, if not earlier.

The definition of citizen developer as defined by Gartner states that:
"A citizen developer is a user who creates new business applications for consumption by others using development and runtime environments sanctioned by corporate IT. In the past, end-user application development has typically been limited to single-user or workgroup solutions built with tools like Microsoft Excel and Access. However, today, end users can build departmental, enterprise and even public applications using shared services, fourth-generation language (4GL)-style development platforms and cloud computing services."
According to Gartner, employees bypassing the IT departments to develop their own applications have been on the rise and by 2014, 25% of the applications would have been developed by citizen developers. One should also take note of another prediction by Gartner, that "at least a third of enterprises without formalized citizen developer governance policies will encounter substantial data, process integrity and security vulnerabilities." The article further states that these risks can be mitigated through education and IT governance.

What does the Joget Workflow platform offer for Citizen Development?

For the IT Department
  • Offers a standardized, secure platform that empowers business users to build their own solutions.
  • Reduces IT burden by allowing citizen developers to make changes without reliance on IT.
  • Provides an agile environment to adapt apps to business requirements immediately.
  • Improves relationship between IT and business by allowing business users to actively participate directly and also to collaborate closely.
  • Provides better governance by allowing IT to monitor and track apps developed by citizen developer.
For the Citizen Developer
  • Offers instant access to development, as well as instant deployment, monitoring and administration of apps.
  • Simplifies how apps are built for non-technical users with a web-based visual point-and-click, drag-and-drop platform.
  • Allows process or workflow driven app development. e.g. build a sales force automation app instead of just a sales quotation approval process.
  • Provides rapid development features (e.g. app generation directly from forms) to get started quickly.
  • Offers ready-made apps that can be used as templates to build customized solutions.
For organizations that are embracing citizen development and looking to manage these developers on a unified platform, the Joget Workflow platform would be a good fit.

Try out the platform on the cloud here or download and install on-premise here.

Cheers!

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